Privacy Policy

Effective Date: December 22, 2025 (update as needed)

JAGTEK (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Who We Are

Our website address is: https://jagtek.net

Information We Collect

We may collect the following categories of information:

Information you provide

Name, email address, phone number, and other information you submit through forms (including SMS opt-in forms)
Account information if you create an account (username, basic profile details)
Support requests and communications

Device / service information (if you use our monitoring services)

Device identifiers/labels you assign, sensor readings, alert events, timestamps, and operational status data

Technical and usage information

IP address, browser type, device type, and basic site usage data (e.g., pages visited)
Cookies and similar technologies (see “Cookies” below)

How We Use Your Information

We use information to:

Provide and operate our services (including sending alerts you request)
Respond to inquiries and support requests
Maintain reliability, troubleshoot issues, prevent abuse, and improve our services
Maintain records for operational, compliance, and security purposes

SMS / Mobile Messaging Privacy

If you opt in to receive SMS alerts from JAGTEK:

We collect your mobile number and opt-in status (including date/time and method of opt-in) to send the alerts/notifications you requested (e.g., temperature/leak/power/connectivity alerts and restorations).
Mobile opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share limited information with service providers that help deliver messages and operate our services (for example, messaging providers such as Twilio, hosting providers, and email delivery providers) only as needed to provide and support the service.
You can opt out at any time by replying STOP to any message. For help, reply HELP or email privacy@jagtek.net.

Contact Forms / Opt-in Forms

When you submit a form on this website, we collect the information you provide to respond to your request, enroll you in alerts (if you consent), and maintain records for support and compliance. We may email you a copy of your submission and retain an internal copy.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service (if enabled) to see if you are using it. The Gravatar service privacy policy is available on Automattic’s website. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies for your convenience. These cookies last for one year.

If you have an account and log in to this site, we set cookies to manage login sessions and display preferences. If you select “Remember Me,” your login will persist for two weeks. If you log out, login cookies are removed.

If you edit or publish an article, an additional cookie is saved in your browser that indicates the post ID of the article you edited. It expires after one day.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking if you have an account and are logged in to that website.

Analytics

We may use analytics to understand site usage (for example: page views, referrers, approximate location, and device/browser type) to improve our website and services.

Who We Share Your Data With

We may share data with trusted service providers only as needed to operate the website and deliver services, such as:

Website hosting and infrastructure providers
Email delivery providers
Form and security/spam-prevention services
Messaging providers used to deliver SMS alerts (e.g., Twilio)

We do not sell personal information.

How Long We Retain Your Data

We retain data only as long as necessary for operational purposes, support, security, compliance, and recordkeeping:

Form submissions: typically retained for up to 24 months
SMS opt-in records (consent evidence): retained while subscribed and up to 36 months after opt-out
Service/device alert logs (if applicable): typically retained for 180 days, unless longer retention is needed for troubleshooting or compliance
Comments: retained indefinitely (unless you request deletion, where applicable)

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, and you can request deletion where applicable. This does not include data we must keep for administrative, legal, security, or compliance purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Data may be processed in the United States and other locations where our service providers operate.

How We Protect Your Data

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates the latest revision.

Contact

If you have questions about this Privacy Policy or our SMS program, contact:
privacy@jagtek.net
Website: https://jagtek.net